Privacy Policy

Pest Control Specialist is committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR). Your privacy is important to us, and we have implemented measures to ensure your data is handled securely and transparently. 

Who We Are

We act as the Data Controller when processing your personal data. This means we determine how and why your information is used.

What This Policy Covers

• The data we collect and why we collect it
• How we use and protect your information
• Your rights under GDPR

This Privacy Policy applies to all personal data we hold about our customers, whether you’re enquiring about our services or a returning client. We may update this policy periodically, with or without any prior notice.

Information We Collect

We may collect the following types of information to deliver the best possible service:

• Personal Information:

  Name, address, email, phone number, and any other contact details you provide when making an inquiry or booking a service.

• Payment Information:

  Data necessary to process payments securely.

• Website Usage Data:

  Information such as your IP address, location data, access times, and browsing habits to analyze and improve website performance.

• Service Interaction Details:

  Communication records, appointment changes, and feedback to enhance service quality.

Why We Collect Your Data

We process your data for the following reasons:

• To provide our pest control services and fulfill contracts.
• To communicate with you about appointments, updates, or invoices.
• To evaluate and improve our services through data analysis and customer feedback.
• To comply with legal requirements, including health and safety obligations.
• To assess and optimize marketing campaigns for relevance and effectiveness.

Sharing Your Data

We do not share your personal data with third parties unless required by law or to fulfill a specific legal obligation.

Protecting Your Data

We use appropriate technical and organizational measures to safeguard your data. However, as no method of online data transmission is completely secure, we encourage you to contact us with concerns about your privacy.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your data where applicable.
• Object to certain types of data processing.

If you have any concerns or would like to exercise your rights, please contact us. 

Contact Us

If you have questions about this Privacy Policy or how we process your data, please reach out to us.